LeapFox Learning Boise

Certified Software Asset Manager (CSAM)

Training for Your Group

  • Private class for your team
  • Online or on-location
  • Fully customizable course material
  • Onsite testing available

Training for Individuals


  • Live, Instructor-led training
  • Expert instructors
  • Hands-on instruction

Course Overview

It is essential learning for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning.

Course Length: 2 days

Audience: Asset Managers, ITIL trained IT professionals, Project Managers/PMPs.

Prerequisites:  Some experience working in an IT/ IT Management field.

What You're Going To Learn

Students completing this course should see financial benefits of enhanced SAM practices, be able to uncover many savings opportunities that increase the organization’s bottom line, and be able to effectively support the organization in software legislative and license compliance.

Register for an Upcoming Date

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Course Outline

Day 1

  • ITAM Code of Ethics
  • Description of a CSAM
  • Overview of the ITAM Program
  • IAITAM Key Process Areas
  • Communication and Education
  • Policy and Procedures
  • Compliance Management
  • Software Industry Member Organizations
  • Compliance Preparations
  • Proactive vs. Reactive SAM
  • Software Licensing
  • License types
  • Discovery and Repository Tools, Uninstall Tools

Day 2

  • Cost Savings and Benefits
  • Acquisitions & Negotiations
  • Terms and Conditions
  • Finance Management
  • Software Management
  • Forecasting
  • Business Continuity & Contingency Planning
  • Leadership Changes
  • Litigation
  • Documentation & SAM
  • Disaster Planning and Recovery
  • Compliance Factors
  • Contracts & EULA
  • Lifecycle Management
  • Vendor Management
  • Data Security
  • Disposal Process
  • Project Planning
  • Change Management

What to Expect at LeapFox

Knowledgeable Instructors

Our instructors are certified professionals. They are trained on the latest features and how to get the most out of software programs.

Hands-on Labs

No boring lectures! Our courses are designed to give students lots of time to practice what they are learning with hands-on exercises and projects.

Bounce Back Pass

Retake any public course as many times as you like for up to one year for classroom live classes and six months for remote live courses.

Certificate of Completion

Receive a certificate of completion at the end of every course.

Up-to-date Curriculum

Each course comes with a helpful and up-to-date ebook which will contain instruction and practice exercises.

Time Saving Tips N Tricks

In each course, your instructor will show you tips and tricks that will save you time and make you more efficient.

Friendly and Helpful Staff

Our staff is dedicated to your success. Each team member is trained to provide the absolute best customer service possible.

Satisfaction Guarantee

If you aren't 100% satisfied with your experience at LeapFox, simply let us know, and we will make it right.

Tamara Leavitt

The thing I liked about my Excel class at LeapFox is the instructor took took the time to answer all my questions. I use Excel on a daily basis and have been able to save about 15 minutes a day on Excel tasks. Wouldn't hesitate to recommend LeapFox to anyone looking for great training.

Tamara Leavitt

Storm Finders

Doug M.

I had a great instructor who knew the material and was interested in my success and his role in my goals.

Doug M.

IT Professional

Greg D.

I took Excel and a number of other programs in the Microsoft Office suite at LeapFox. I'm living proof an old dog can learn new tricks. Great instruction, friendly staff.

Greg D.

Office Specialist

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