LeapFox Learning Boise > Courses > Microsoft Technical > Microsoft Office 365 Technical Courses > 10997 Office 365 Administration

10997 - Office 365 Administration

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Course Overview

Course Length: 3 days

Description: This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.

Audience: This course is intended for both novice and experienced programmers who have a minimum of three months programming experience and have basic Windows navigation skills. This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields—typically in the areas of system administration, network administration, and messaging.

Prerequisites:  Before attending this course, students must have:

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
  • A minimum of one year of experience working with Active Directory Domain Services (AD DS).
  • A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.

An understanding of the following concepts as they relate to Office 365:

  • Understanding of Microsoft cloud services.
  • Understanding of the Office 365 platform.

What You're Going To Learn

  • Describe Office 365 services.
  • Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell.
  • Administer and troublehoot directory synchronization and directory objects.
  • Administer and troublehsoot Skype for Business.
  • Administer and troublehsoot SharePoint Online.
  • Administer and troubleshoot Office 365 ProPlus.
  • Administer and troubleshoot compliance and security in Office 365.

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Course Outline

Lesson 1: Office 365 Services Overview

  • Overview of Office 365 services
  • Office 365 licensing overview
  • Office 365 tenant configuration
  • Office 365 clients
  • Lab: Office 365 services overview

Lesson 2: Office 365 Administration, Tools, and Techniques

  • Managing Office 365 with administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Office 365
  • Troubleshooting administration in Office 365
  • Lab: Administering Office 365

Lesson 3: Administering and Troubleshooting Directory Synchronization and Directory Objects

  • Directory synchronization and federation overview
  • Azure AD Connect management
  • Managing users and groups objects in Office 365
  • Troubleshooting objects and directory synchronization in Office 365
  • Lab: Administering directory synchronization, users, and groups in Office 365

Lesson 4: Administering and Troubleshooting Microsoft Exchange Online

  • Overview of Exchange Online management
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online
  • Lab: Administering and troubleshooting Exchange Online

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