LeapFox Learning Boise

Communication Strategies

Training for your Group

  • Private class for your team
  • Online or on-location
  • Fully customizable course material
  • Onsite testing available

Training for Individuals

$395

  • Live, Instructor-led training
  • Expert instructors
  • Hands-on instruction

Course Overview

In this course students will understand the different methods of communication and how to make the most of each of them.

Course Length: 1 day

Audience: Professionals in a variety of fields who are seeking to improve their communication skills.

Prerequisites: None

What You're Going To Learn

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.

Register for an Upcoming Date

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Full Course Outline

1 – GETTING STARTED
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
2 – THE BIG PICTURE
  • What is Communication?
  • How Do We Communicate?
  • Other Factors in Communication
3 – UNDERSTANDING COMMUNICATION BARRIERS
  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place
4 – PARAVERBAL COMMUNICATION SKILLS
  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed
5 – NON-VERBAL COMMUNICATION
  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures
6 – SPEAKING LIKE A STAR
  • S = Situation
  • T = Task
  • A = Action
  • R = Result Summary
7 – LISTENING SKILLS
  • Seven Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Good Signals to Others
8 – ASKING GOOD QUESTIONS
  • Open Questions
  • Closed Questions
  • Probing Questions
9 – APPRECIATIVE INQUIRY
  • The Purpose of AI
  • The Four Stages
  • Examples and Case Studies
10 – MASTERING THE ART OF CONVERSATION
  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips
11 – ADVANCED COMMUNICATION SKILLS
  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using “I” Messages
12 – WRAPPING UP
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

What to Expect at LeapFox

Knowledgeable Instructors

Our instructors are certified professionals. They are trained on the latest features and how to get the most out of software programs.

Hands-on Labs

No boring lectures! Our courses are designed to give students lots of time to practice what they are learning with hands-on exercises and projects.

Bounce Back Pass

Retake any public course as many times as you like for up to one year for classroom live classes and six months for remote live courses.

Certificate of Completion

Receive a certificate of completion at the end of every course.

Up-to-date Curriculum

Each course comes with a helpful and up-to-date ebook which will contain instruction and practice exercises.

Time Saving Tips N Tricks

In each course, your instructor will show you tips and tricks that will save you time and make you more efficient.

Friendly and Helpful Staff

Our staff is dedicated to your success. Each team member is trained to provide the absolute best customer service possible.

Satisfaction Guarantee

If you aren't 100% satisfied with your experience at LeapFox, simply let us know, and we will make it right.

Look who Else is Using LeapFox

Tamara Leavitt

The thing I liked about my Excel class at LeapFox is the instructor took took the time to answer all my questions. I use Excel on a daily basis and have been able to save about 15 minutes a day on Excel tasks. Wouldn't hesitate to recommend LeapFox to anyone looking for great training.

Tamara Leavitt

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Doug M.

I had a great instructor who knew the material and was interested in my success and his role in my goals.

Doug M.

IT Professional

Greg D.

I took Excel and a number of other programs in the Microsoft Office suite at LeapFox. I'm living proof an old dog can learn new tricks. Great instruction, friendly staff.

Greg D.

Office Specialist

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