LeapFox Learning Boise

Interpersonal Skills

Training for your Group

  • Private class for your team
  • Online or on-location
  • Fully customizable course material
  • Onsite testing available

Training for Individuals

$395

  • Live, Instructor-led training
  • Expert instructors
  • Hands-on instruction

Course Overview

In this course, students will be shown how to apply advanced verbal and written communication techniques in the workplace.

Course Length: 1 day

Audience: Professionals in a variety of fields who are seeking to apply advanced communication skills in the workplace.

Prerequisites: None

What You're Going To Learn

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Register for an Upcoming Date

Date Location Price Register

Full Course Outline

1 – GETTING STARTED
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
2 – VERBAL COMMUNICATION SKILLS
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
3 – NON-VERBAL COMMUNICATION SKILLS
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
4 – MAKING SMALL TALK AND MOVING BEYOND
  • The Four Levels of Conversation
5 – MOVING THE CONVERSATION ALONG
  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness
6 – REMEMBERING NAMES
  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh…I’ve Forgotten Your Name
7 – INFLUENCING SKILLS
  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up
8 – BRINGING PEOPLE TO YOUR SIDE
  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together
9 – SHARING YOUR OPINION
  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus
10 – NEGOTIATION BASICS
  • Preparation
  • Opening
  • Bargaining
  • Closing
11 – MAKING AN IMPACT
  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive
12 – WRAPPING UP
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

What to Expect at LeapFox

Knowledgeable Instructors

Our instructors are certified professionals. They are trained on the latest features and how to get the most out of software programs.

Hands-on Labs

No boring lectures! Our courses are designed to give students lots of time to practice what they are learning with hands-on exercises and projects.

Bounce Back Pass

Retake any public course as many times as you like for up to one year for classroom live classes and six months for remote live courses.

Certificate of Completion

Receive a certificate of completion at the end of every course.

Up-to-date Curriculum

Each course comes with a helpful and up-to-date ebook which will contain instruction and practice exercises.

Time Saving Tips N Tricks

In each course, your instructor will show you tips and tricks that will save you time and make you more efficient.

Friendly and Helpful Staff

Our staff is dedicated to your success. Each team member is trained to provide the absolute best customer service possible.

Satisfaction Guarantee

If you aren't 100% satisfied with your experience at LeapFox, simply let us know, and we will make it right.

Look who Else is Using LeapFox

Tamara Leavitt

The thing I liked about my Excel class at LeapFox is the instructor took took the time to answer all my questions. I use Excel on a daily basis and have been able to save about 15 minutes a day on Excel tasks. Wouldn't hesitate to recommend LeapFox to anyone looking for great training.

Tamara Leavitt

Storm Finders

Doug M.

I had a great instructor who knew the material and was interested in my success and his role in my goals.

Doug M.

IT Professional

Greg D.

I took Excel and a number of other programs in the Microsoft Office suite at LeapFox. I'm living proof an old dog can learn new tricks. Great instruction, friendly staff.

Greg D.

Office Specialist

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