Negotiation Skills
Training for your Group
- Private class for your team
- Online or on-location
- Fully customizable course material
- Onsite testing available
Training for Individuals
$395
- Live, Instructor-led training
- Expert instructors
- Hands-on instruction
Course Overview
This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
Course Length: 1 day
Audience: Professionals in a variety of fields who are seeking to learn the phases and tools of negotiation.
Prerequisites: None
What You're Going To Learn
Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation” the truth is that we negotiate all the time. For example, have you ever: decided where to eat with a group of friends? Decided on the chore assignments with your family> Asked your boss for a raise? These are all situations that involve negotiating!
Register for an Upcoming Date
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Full Course Outline
1 – GETTING STARTED
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
2 – UNDERSTANDING NEGOTIATION
- The Three Phases
- Skills for Successful Negotiating
3 – GETTING PREPARED
- Establishing Your WATNA and BATNA
- Identifying Your WAP
- Identifying Your ZOPA
- Personal Preparation
4 – LAYING THE GROUNDWORK
- Setting the Time and Place
- Establishing Common Ground
- Creating a Negotiation Framework
- The Negotiation Process
5 – PHASE ONE – EXCHANGING INFORMATION
- Getting off on the Right Foot
- What to Share
- What to Keep to Yourself
6 – PHASE TWO – BARGAINING
- What to Expect
- Techniques to Try
- How to Break an Impasse
7 – ABOUT MUTUAL GAIN
- Three Ways to See Your Options
- About Mutual Gain
- What Do I Want?
- What Do They Want?
- What Do We Want?
8 – PHASE THREE – CLOSING
- Reaching Consensus
- Building an Agreement
- Setting the Terms of the Agreement
9 – DEALING WITH DIFFICULT ISSUES
- Being Prepared for Environmental Tactics
- Dealing with Personal Attacks
- Controlling Your Emotions
- Deciding When It’s Time to Walk Away
10 – NEGOTIATING OUTSIDE THE BOARDROOM
- Adapting the Process for Smaller Negotiations
- Negotiating via Telephone
- Negotiating via Email
11 – NEGOTIATING ON BEHALF OF SOMEONE ELSE
- Choosing the Negotiating Team
- Covering All the Bases
- Dealing with Tough Questions
12 – WRAPPING UP
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
What to Expect at LeapFox
Knowledgeable Instructors
Our instructors are certified professionals. They are trained on the latest features and how to get the most out of software programs.
Hands-on Labs
No boring lectures! Our courses are designed to give students lots of time to practice what they are learning with hands-on exercises and projects.
Certificate of Completion
Receive a certificate of completion at the end of every course.
Up-to-date Curriculum
Each course comes with a helpful and up-to-date ebook which will contain instruction and practice exercises.
Time Saving Tips N Tricks
In each course, your instructor will show you tips and tricks that will save you time and make you more efficient.
Friendly and Helpful Staff
Our staff is dedicated to your success. Each team member is trained to provide the absolute best customer service possible.
Satisfaction Guarantee
If you aren't 100% satisfied with your experience at LeapFox, simply let us know, and we will make it right.
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