Negotiation Skills

Training for your Group

Training for Individuals

$395

Course Overview

This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

Course Length: 1 day

Audience: Professionals in a variety of fields who are seeking to learn the phases and tools of negotiation.

Prerequisites: None

What You're Going To Learn

Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation” the truth is that we negotiate all the time. For example, have you ever: decided where to eat with a group of friends? Decided on the chore assignments with your family> Asked your boss for a raise? These are all situations that involve negotiating!

Register for an Upcoming Date

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Full Course Outline

1 – GETTING STARTED
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
2 – UNDERSTANDING NEGOTIATION
  • The Three Phases
  • Skills for Successful Negotiating
3 – GETTING PREPARED
  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation
4 – LAYING THE GROUNDWORK
  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process
5 – PHASE ONE – EXCHANGING INFORMATION
  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself
6 – PHASE TWO – BARGAINING
  • What to Expect
  • Techniques to Try
  • How to Break an Impasse
7 – ABOUT MUTUAL GAIN
  • Three Ways to See Your Options
  • About Mutual Gain
  • What Do I Want?
  • What Do They Want?
  • What Do We Want?
8 – PHASE THREE – CLOSING
  • Reaching Consensus
  • Building an Agreement
  • Setting the Terms of the Agreement
9 – DEALING WITH DIFFICULT ISSUES
  • Being Prepared for Environmental Tactics
  • Dealing with Personal Attacks
  • Controlling Your Emotions
  • Deciding When It’s Time to Walk Away
10 – NEGOTIATING OUTSIDE THE BOARDROOM
  • Adapting the Process for Smaller Negotiations
  • Negotiating via Telephone
  • Negotiating via Email
11 – NEGOTIATING ON BEHALF OF SOMEONE ELSE
  • Choosing the Negotiating Team
  • Covering All the Bases
  • Dealing with Tough Questions
12 – WRAPPING UP
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

What to Expect at LeapFox

Knowledgeable Instructors

Our instructors are certified professionals. They are trained on the latest features and how to get the most out of software programs.

Hands-on Labs

No boring lectures! Our courses are designed to give students lots of time to practice what they are learning with hands-on exercises and projects.

Certificate of Completion

Receive a certificate of completion at the end of every course.

Up-to-date Curriculum

Each course comes with a helpful and up-to-date ebook which will contain instruction and practice exercises.

Time Saving Tips N Tricks

In each course, your instructor will show you tips and tricks that will save you time and make you more efficient.

Friendly and Helpful Staff

Our staff is dedicated to your success. Each team member is trained to provide the absolute best customer service possible.

Satisfaction Guarantee

If you aren't 100% satisfied with your experience at LeapFox, simply let us know, and we will make it right.

Look who Else is Using LeapFox

The thing I liked about my Excel class at LeapFox is the instructor took took the time to answer all my questions. I use Excel on a daily basis and have been able to save about 15 minutes a day on Excel tasks. Wouldn't hesitate to recommend LeapFox to anyone looking for great training.

Tamara Leavitt

Storm Finders

I had a great instructor who knew the material and was interested in my success and his role in my goals.

Doug M.

IT Professional

I took Excel and a number of other programs in the Microsoft Office suite at LeapFox. I'm living proof an old dog can learn new tricks. Great instruction, friendly staff.

Greg D.

Office Specialist