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Cisco Unified Intelligence for End Users v1.1 (CUICEU)

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Course Overview

Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.

Course Length: 2 Days

Audience: Cisco technical customers (IT, teltphony members, etc.), Cisco technology partners, Cisco employees.

Prerequisites: Working knowledge of Cisco technologies.

What You're Going To Learn

  • Cisco Unified Intelligence Center
  • Reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports
  • How to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e., creating thresholds, show/hide columns, charts, and more)

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Course Outline

Lesson 1. Cisco Unified Intelligence Center Overview

  • Introducing Cisco Unified Intelligence Center
  • Cisco Unified Intelligence Center Primary Goal
  • Cisco Unified Intelligence Center Deployment Models
  • High-Level Architecture
  • Personalizing Reports
  • Operation, Administration, Maintenance, Provisioning
  • Using Cisco Unified Intelligence Center
  • Working with Stock Reports
  • Dashboards

Lesson 2. Cisco Unified Intelligence Center Administration and Security

  • Managing Users and Security in Cisco Unified Intelligence Center
  • Security Model: Authentication
  • User Security
  • Predefined Cisco Unified Intelligence Center Objects
  • Permissions for Objects
  • Adding a User
  • Adding a User Group
  • Log In the New Users
  • Security Use Cases
  • Best Practices for User Security

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