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Junos Troubleshooting in the NOC (JTNOC)

Training for your Group

  • Private class for your team
  • Online or on-location
  • Fully customizable course material
  • Onsite testing available

Training for Individuals

$3795

  • Live, Instructor-led training
  • Expert instructors
  • Hands-on instruction

Course Overview

This instructor-led four-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment. Key topics within this course include troubleshooting methodology, troubleshooting tools, hardware monitoring and troubleshooting, interface monitoring and troubleshooting, troubleshooting the data plane and control plane on devices running the Junos operating system, securing the control plane, staging and acceptance methodology, troubleshooting routing protocols, monitoring the network, troubleshooting vMX devices, working with JTAC, and using Automated Support and Prevention (ASAP). This course uses virtual MX devices in the lab.

Course Length: 4 days

Audience: The course content is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel.

Prerequisites: Students should have basic networking knowledge and an understanding of the Open Systems Interconnection (OSI) reference model and the TCP/IP protocol suite. Students should also attend the Introduction to the Junos Operating System (IJOS) course, or have equivalent experience prior to attending this class.

 

What You're Going To Learn

  • Reduce the time it takes to identify and isolate the root cause of an issue impacting your network.
  • Gain familiarity with Junos products as they pertain to troubleshooting.
  • Become familiar with online resources valuable to Junos troubleshooting.
  • Gain familiarity with Junos tools used in troubleshooting.
  • Identify and isolate hardware issues.
  • Troubleshoot problems with the control plane.
  • Troubleshoot problems with interfaces and other data plane components.
  • Describe the staging and acceptance methodology.
  • Troubleshoot routing protocols.
  • Describe how to monitor your network with SNMP, RMON, Junos Traffic Vision (formerly known as JFlow), and port mirroring.
  • Become familiar with JTAC procedures.

Register for an Upcoming Date

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Course Outline

DAY ONE

Chapter 1: Course Introduction

Chapter 2: Troubleshooting as a Process

  • Before You Begin
  • The Troubleshooting Process
  • Challenging Network Issues
  • The Troubleshooting Process Lab

Chapter 3: Junos Product Families

  • The Junos OS
  • Control Plane and Data Plane
  • Field-Replaceable Units
  • Junos Product Families
  • Lab: Identifying Hardware Components

Chapter 4: Troubleshooting Toolkit

  • Troubleshooting Tools
  • Best Practices
  • Lab: Using Monitoring Tools and Establishing a Baseline

What to Expect at LeapFox

Knowledgeable Instructors

Our instructors are certified professionals. They are trained on the latest features and how to get the most out of software programs.

Hands-on Labs

No boring lectures! Our courses are designed to give students lots of time to practice what they are learning with hands-on exercises and projects.

Bounce Back Pass

Retake any public course as many times as you like for up to one year for classroom live classes and six months for remote live courses.

Certificate of Completion

Receive a certificate of completion at the end of every course.

Up-to-date Curriculum

Each course comes with a helpful and up-to-date ebook which will contain instruction and practice exercises.

Time Saving Tips N Tricks

In each course, your instructor will show you tips and tricks that will save you time and make you more efficient.

Friendly and Helpful Staff

Our staff is dedicated to your success. Each team member is trained to provide the absolute best customer service possible.

Satisfaction Guarantee

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