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10964 - Cloud and Datacenter Monitoring with System Center Operations Manager

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Course Overview

Course Length: 5 days

  • Description:  This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager. Using hands-on labs, students learn the following:How to architect and implement a System Center 2012 R2 Operations Manager Management Group.
• How to upgrade and migrate from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.
• Understand the key elements of Management Packs including Object Discoveries, Rules, Monitors, Targeting and Run As Accounts and Run As Profiles. This includes authoring Management Packs.
• How to configure fabric and application monitoring in System Center 2012 R2 Operations Manager including both datacenter and cloud resources such as networking, storage and compute.
• How to configure monitoring of .NET and Java based applications using Application Performance Monitoring.
• How to configure end-to-end service monitoring including synthetic transactions and Distributed Application Diagrams.
• How to configure Dashboards, Service Level Tracking Reporting and the SharePoint Web Part to enable visualization of key performance and availability metrics.
• How to customize the Operations Manager Console to meet the needs of different application support teams.
• How to integrate Operations Manager with other System Center 2012 R2 components and extend monitoring to include key business processes and procedures.
• How to troubleshoot an Operations Manager Management Group and perform disaster recovery procedures such as database and management server recovery.
• How to use new features in System Center 2012 R2 including: Integration with System Center Advisor, Integration with Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience:  The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring and operating it in their cloud or datacenter. The secondary audience for this course is cloud and datacenter administrators who are already familiar with Operations Manager and want to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.

  • Prerequisites:   In addition to their professional experience, students who attend this training should already have the following technical knowledge:One or more years’ experience in the design and implementation of System Center Operations 2007 R2 or System Center 2012 Operations Manager is desired.
  • Working knowledge of Windows Server 2008 R2 and Windows Server 2012 R2. 
  • Working knowledge of SQL Server 2008 R2 and SQL Server 2012. 

What You're Going To Learn

  • Learn to plan for the deployment of System Center 2012 R2 Operations Manager including:.
  • Learn to defining hardware and software requirements.
  • Learn to describing security considerations.
  • Learn to architect a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Learn to planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
  • Learn to customize the Operations Console with User Roles.
  • Learn to perform different methods of Agent deployment with System Center 2012 R2 Operations Manager.
  • Learn to implement key Management Pack concepts and elements including Management Packs Templates.
  • Learn to configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
  • Learn to configure the following:.
  • Learn to audit Collection Services.
  • Learn to agentless Exception Monitoring.
  • Learn to operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
  • Learn to configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
  • Learn to configure dashboards and widgets in System Center 2012 R2 Operations Manager.
  • Learn to describe how to use new cloud-based features including System Center Global Service Monitor and System Center Advisor.
  • Learn to configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
  • Learn to troubleshoot an Operations Manager Management Group.
  • Learn to perform disaster recovery in System Center 2012 R2 Operations Manager.

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Course Outline

  1. Overview and Architecture
    1. Operations Manager in the Cloud and Data Center
    2. Operations Manager Overview
    3. Core Components and Topology
    4. Key features of System Center 2012 R2 Operations Manager
    5. Planning and Sizing System Center 2012 R2 Operations Manager
    6. Lab: Using the System Center 2012 Operations Manager Sizing Helper Tool
    7. Calculate the hardware requirements for Contoso’s Management Group
    8. Create a Visio diagram of the proposed Management Group design
  2. Deploying a new System Center 2012 R2 Operations Manager Management Group
    1. Security Considerations
    2. Management Group Design Considerations
    3. Installing System Center 2012 R2 Operations Manager
    4. Configuring Operations Manager Default Settings
    5. Configuring Agentless Exception Monitoring (AEM)
    6. Agent Deployment Methods
    7. Configuring Audit Collection Services
    8. Lab: Installing System Center 2012 R2 Operations Manager and Deploying Agents
    9. Installing a new System Center 2012 R2 Operations Manager Management Group
    10. Installing and Configuring the Gateway Server
    11. Installing the Operations Manager Agent
    12. Configuring Active Directory Integration
    13. Installing and Configuring Audit Collection Services (ACS)
    14. Configuring Agentless Exception Monitoring (AEM)
  3. Upgrading Operations Manager
    1. Migration and Upgrade Planning
    2. Upgrading to System Center 2012 R2 Operations Manager
    3. Migrating to System Center 2012 R2 Operations Manager
    4. Lab: Upgrading to System Center 2012 R2 Operations Manager
    5. Preparing the Operations Manager 2007 R2 Environment for Upgrade
    6. Upgrading the Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager
    7. Upgrading the System Center 2012 Operations Manager Management Group to System Center 2012 SP1 Operations Manager
    8. Upgrading the System Center 2012 SP1 Operations Manager Management Group to System Center 2012 R2 Operations Manager
  4. Configuring Fabric and Application Monitoring
    1. Management Packs Fundamentals
    2. Configuring Network Device Monitoring
    3. Configuring Fabric Monitoring
    4. Configuring Application Monitoring
    5. Lab: Configuring Application and Fabric Monitoring
    6. Installing the System Center Management Pack for Windows Server Operating System
    7. Install and configure the System Center Management Pack for SQL Server
    8. Install the System Center 2012 Management Pack for Microsoft Windows Server 2012 Internet Information Service 8
    9. Install and configure the System Center Management Pack for SharePoint Server 2013
    10. Configure Network Monitoring
    11. Configure integration between Operations Manager and Virtual Machine Manager
    12. Install the System Center Management Pack for VMM Fabric Dashboard 2012 R2
  5. Application Performance Monitoring
    1. Application Performance Monitoring
    2. Using IntelliTrace
    3. Team Foundation Server Integration
    4. Lab: Configuring Application Performance Monitoring
    5. Monitoring .NET and Java applications with Application Performance Monitoring
    6. Using IntelliTrace
    7. Using the APM Consoles
    8. Configuring integration with Team Foundation Server
  6. End to End Service Monitoring
    1. Management Pack Templates
    2. Distributed Application Models
    3. Global Service Monitor
    4. Real-time Visio Dashboards
    5. Lab: Configuring End to End Service Monitoring
    6. Configuring Synthetic Transactions
    7. Configuring the Summary Dashboard with agent locations
    8. Building a Distributed Application Model for Dinner Now
    9. Creating a Visio Dashboard
  7. Scorecards, Dashboards and Reporting
    1. Configuring and Managing Reporting in Operations Manager
    2. Configuring Service Level Tracking
    3. Configuring the Operations Manager SharePoint WebPart
    4. Configuring Dashboards and Widgets
    5. Creating Custom Dashboards
    6. Lab: Configuring Reporting, Dashboards and Service Level Tracking
    7. Design a custom report
    8. Scheduling Reports
    9. Configure Service Level Tracking for DinnerNow
    10. Configure an Alert Dashboard
    11. Configure a Performance Dashboard
    12. Configure a Summary Dashboard
    13. Configure an SLA Dashboard and add Publish the Dashboard to SharePoint
    14. Use the GTM Tool to Publish a Custom Dashboard
  8. Configuring and Customizing the Console
    1. Create User Roles
    2. Create a Custom Resolution Status
    3. Create Custom Views
    4. Configuring Notification Subscriptions
    5. Configure Diagnostic and Recovery Tasks
  9. Management Pack Authoring
    1. Creating a Management Pack in the Operations Console
    2. Authoring a custom Management Pack using the Visual Studio Authoring Extensions
  10. System Center Integration
    1. Integrating Operations Manager with Service Manager
    2. Integrating Operations Manager with Data Protection Manager
    3. Integrating Operations Manager with Orchestrator
    4. Lab: Configuring System Center Integration
    5. Configure Service Manager Integration with Operations Manager
    6. Configure Operations Manager Integration with Data Protection Manager
    7. Configure Orchestrator Integration
    8. Implement Automatic Web Site Restart and Create an Incident if it Fails
  11. Troubleshooting, Tuning and Disaster Recovery
    1. Troubleshooting Operations Manager Core Components
    2. Configuring SQL AlwaysOn for Operations Manager
    3. Configuring Data Retention in Operations Manager
    4. Using Reports to troubleshoot Operations Manager
    5. Disaster Recovery
    6. Lab: Troubleshooting Operations Manager
    7. Troubleshoot a performance problem in Operations Manager
    8. Recovering from a Management Server Failure
    9. Recovering from an Operational database failure.

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