ITIL® 4 Specialist: Plan, Implement, and Control
Expert Training
- Group, live, in-person courses available
- Online at your location
- Professional, certified training
Training for Individuals
$2185
- Live, Instructor-led training
- Expert instructors
- Hands-on instruction
- Remote Training - Local Support
Upcoming Dates
Course Overview
The ITIL 4 Specialist: Plan, Implement and Control combined practice module is a 3-day course designed for IT professionals aiming to establish good cross-practice collaboration and effective service value streams.
Course Length: 2 Days
Audience: ITSM managers, aspiring managers and practitioners developing their ITSM knowledge based on ITIL4. ITSM practitioners that seek to validate their skills and knowledge in establishing effective cross-practice collaboration and value streams. Individuals who are pursuing the ITIL Practice Manager and/or Master designation
Prerequisites: Candidates must hold the ITIL 4 or ITIL 3 Foundation certificate.
What You're Going To Learn
- Define the key concepts, principles, value and challenges of ITIL 4’s five management practices
- Ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals
- Integrate the practices in the organization’s value streams
- Understand the interfaces and synergies across these five practices
- Apply metrics and practice success factors to improve performance
- Measure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model.
Course Objective
After completion of this course, these individuals will be able to demonstrate their understanding and application of the key concepts covered in the following five ITIL Management Practices at both strategic and operational levels, and maximize value from these ITIL 4 practices:
- Change Enablement
- Deployment Management
- Release Management
- Service Configuration Management
- IT Asset Management
What to Expect at LeapFox
Knowledgeable Instructors
Our instructors are certified professionals. They are trained on the latest features and how to get the most out of software programs.
Hands-on Labs
No boring lectures! Our courses are designed to give students lots of time to practice what they are learning with hands-on exercises and projects.
Certificate of Completion
Receive a certificate of completion at the end of every course.
Up-to-date Curriculum
Each course comes with a helpful and up-to-date ebook which will contain instruction and practice exercises.
Time Saving Tips N Tricks
In each course, your instructor will show you tips and tricks that will save you time and make you more efficient.
Friendly and Helpful Staff
Our staff is dedicated to your success. Each team member is trained to provide the absolute best customer service possible.
Satisfaction Guarantee
If you aren't 100% satisfied with your experience at LeapFox, simply let us know, and we will make it right.
