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VMware Horizon 7: Troubleshooting and Performance Optimization

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  • Private class for your team
  • Online or on-location
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  • Onsite testing available

Training for Individuals


  • Live, Instructor-led training
  • Expert instructors
  • Hands-on instruction

Course Overview

During this course, students will gain the advanced knowledge, skills, methodology, and abilities to achieve competence in troubleshooting the View component of VMware Horizon® 7.

Course Length:  5 days

Audience:  Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7.

Prerequisites:  VMware® Horizon (with View): Install, Configure, Manage v6.2

What You're Going To Learn

Use the View Administrator Web Client, log files, and VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a View environment Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience Identify infrastructure problems as they relate to View Discuss View installation problems and best practices

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Course Outline


Introductions and course logistics Course objectives


Discuss troubleshooting techniques Describe methods for efficient troubleshooting in a consistent and repeatable manner


Understand how the VMware Horizon administrator Web portal can be used to troubleshoot View problems Understand how to use the command line to troubleshoot View problems Understand how to use third-party tools to identify and troubleshoot View problems Interpret log files


Discuss how View supports connecting USB devices to clients as well as printing to local and remote printers Analyze, diagnose, and troubleshoot USB connectivity and printing problems


Discuss the topology and architecture of View’s display protocols Analyze, diagnose, and troubleshoot Remote Desktop Protocol, HTML Access, and PCoIP problems Optimize PCoIP for performance


Discuss the architecture, purpose, and benefits of View Composer Analyze, diagnose, and troubleshoot View Composer problems

7 – NGVC

Discuss the architectural purpose and benefits of NGVC Analyze, diagnose, and troubleshoot NGVC problems


Analyze, diagnose, and troubleshoot virtual desktop problems Use VMware tools to optimize virtual desktops


Discuss SSL certificates Install SSL certificates Replace SSL certificates Analyze, diagnose, and troubleshoot SSL certificate problems


Discuss how a data center’s infrastructure can affect the performance of a View environment Discuss best practices for data center infrastructure for View

What to Expect at LeapFox

Knowledgeable Instructors

Our instructors are certified professionals. They are trained on the latest features and how to get the most out of software programs.

Hands-on Labs

No boring lectures! Our courses are designed to give students lots of time to practice what they are learning with hands-on exercises and projects.

Bounce Back Pass

Retake any public course as many times as you like for up to one year for classroom live classes and six months for remote live courses.

Certificate of Completion

Receive a certificate of completion at the end of every course.

Up-to-date Curriculum

Each course comes with a helpful and up-to-date ebook which will contain instruction and practice exercises.

Time Saving Tips N Tricks

In each course, your instructor will show you tips and tricks that will save you time and make you more efficient.

Friendly and Helpful Staff

Our staff is dedicated to your success. Each team member is trained to provide the absolute best customer service possible.

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